KnownHost Reviews 2021: Details, Pricing, & Features

Knownhost offers many hosting plans, including Linux-based VPS, WordPress, managed, and dedicated hosting plans. It also provides account access via a control panel. Their servers are based on OpenStack and OpenVZ. Migrations with OpenVZ are performed in zero downtime.

Their four data centers are located in the United States and Europe. Specifically in Atlanta, Seattle, NL, and Amsterdam. They are connected to 10-gigabit backbones across the globe.

In our experience and by reading plenty of Knownhost reviews by long-time users, we realized that the company is striving for excellence and glorious feature. They guide their clients all the way and know what exactly is needed to get them up fast and easy.

Let’s cut right to the chase and share with you the pros and cons of Knownhost.

Pros:

  • Well-established high-end services
  • Reasonable pricing on shared, reseller, and WordPress plans
  • Extensive knowledgebase via wiki

Cons:

  • Customer support is only via tickets
  • No Windows hosting, only Linux

Is KnownHost the Perfect Host for Your Website?

It doesn’t matter how high-quality a web hosting company is if you have a plan and a budget for your website that don’t match. The good news is KnownHost offers a 30-day-money-back guarantee, so you can spend some time working with it and see if you want to continue to pay for their services. Users of dedicated servers are not given this opportunity.

Overall, getting your site up and running will be easy and they offer decent customer service. Any questions of yours that come up will be answered by email, typically after a few minutes. Of course, it doesn’t matter if the customer service is quick if they are not knowledgeable. Relax, this is not the case with the KnownHost team. We were pleasantly surprised that the support team is available 24/7.

When we reached out to them, they understood everything we were asking, and it was evident they know what to do in every situation. We get clear transparency and honesty about the issues we had. These are things to be valued and praised, especially when offered by such a popular hosting provider. Sometimes even small names in the industry act like they don’t have time for the average client.

We recommend Knownhost if you are looking for high-performance hosting on Linux and managed VPS hosting. Unfortunately, clients that want to use Windows have to search for other high-end alternatives. If you need, you can check out A2 Hosting and Liquid Web.

Knownhost improves constantly, but even if the company stops for a while, it’ll still be ahead of many other hosting providers.

There are more things you need to know before signing up. Is Knownhost fully managed? And what exactly does that means?

About KnownHost

This hosting company was founded back in 2006 in Pennsylvania, US. Except for the dedicated server and Virtual Private Servers (VPS ) hosting, you can find basic packages as well. Their hosting services are all cloud-based and offer WordPress, shared, and reseller hosting.

Overall, many customers around the world are happy with KnownHost services and hosting solutions. The VPS plans have left users impressed by the steady speed and support.

Hosting Plans

Knownhost well thought of hosting plans are divided into five categories. . They are the following – Shared Web Hosting, Managed SSD-powered VPS, managed KVM Cloud VPS, Managed Dedicated Servers. The company gives a great value of services with each plan. The prices at first might appear high, but you will know exactly what you pay for once trying their managed hosting brilliance.

Managed VPS Hosting

There are four plans available for managed VPS. Their most inexpensive option costs $28 per month if you choose to sign up for a year. Although we can’t say it’s a budget-friendly plan, what KnownHost provides is worth every dollar.

The Basic Managed VPS plan includes 2 CPU cores, 50GB of space storage, 2GB RAM, 2 IP addresses, 2TB bandwidth, and cPanel or DirectAdmin.

Managed and Unmanaged Cloud Plans

Knownhost offers three managed Cloud VPS variations of plans.

They are quite expensive, starting from $50.40 per month if you sign up for a year. However, Knownhost provides maximum performance of SSD with uptime you can rely on. This plan is fully managed, provides automatic updates, free migrations, and 24/7 technical support.

What else? With this managed hosting plan, you will get 1 CPU core, 2GB RAM, 2 TB bandwidth, 25 GB of cloud storage, an impressive number of 64 IPv6 addresses, and 1 IPv4 address.

Dedicated Server Hosting

The high-quality managed dedicated servers by Knownhost are situated in their Texas datacenter.

They guarantee fast speed, high availability, and storage space to match your needs. Knownhost fully manages them, so you don’t have to think about technical issues or be a Unix expert to work with them. However, if you need any additional help, you can contact their customer support.

Dedicated servers are divided into four plans. One of the plans is on an Intel i7 processor, while the rest are on Xeon processors. The pricing starts from %159 per month with 8 GB RAM, 256 GB SSD, 6 TB bandwidth, and 1 TB SATA storage.

Shared Hosting

Shared hosting services by Knownhost are three kinds of forms – shared cloud, reseller cloud, and managed WordPress hosting.

Shared Cloud Hosting

Do you know what the distinction between Shared and Shared Cloud plans is? Well, Shared ones are hosted on regular hardware, while Share Cloud is hosted on a cloud server. This is the only difference. In other words, they are completely the same when it comes to features, resources, and price point.

Shared Cloud services offer three plans. They are Basic, Standard, and Professional. If you grab a discount and purchase their services for a 3-year contract, you can pay as low as $3.50 per month for the Knownhost Basic shared plan. Most hosting companies would offer little for this price.

Here you get 1 domain, 5 email accounts, 5GB of cloud storage, 2 MySQL databases, free SSL certificates, unlimited bandwidth, and many other features.

You can get unmetered resources from the highest-level Professional plan, while with the Basic and Standard, you receive only unlimited bandwidth. Other resources like databases, storage space, email accounts, and domains are limited.

Reseller Hosting

The most affordable of the four reseller hosting plans that Knownhost provides is Basic with 25GB of storage and unmetered bandwidth. The price tag for this offer is $6.97 per month.

WordPress Hosting

WordPress hosting plans are only two. The cheaper one offers 50 GB of storage, up to 100,00 visitors, and all this for $5.97 per month. What we don’t like is that only one WordPress site is available to host at the same time.

KnownHost Infrastructure

As we already mentioned, Knownhost possesses three data centers around the world – they are two in the US and one in Amsterdam, Netherlands.

On the West coast of the US, Knownhost operates from Seattle. It is a BGP blended bandwidth solution. This US-based datacenter is the highest level of premium networking.

In Atlanta, Georgia, Knownhost uses a new state of the art facility. This one hosts all core Knownhost services.

For the users based in Europe, Knownhost has recently opened a data center in Amsterdam, Netherlands. The company offers unparalleled services European hosting market. Besides the BGP mix, the network consists of Tiscali, NTT, Cogent & Global Crossing, Telia. This offers a phenomena speed for all visitors of your site that are located in Europa.

Datacenter Security

These three are high-level business facilities with thousands of employees. They have 24/7 onsite security provided, a huge amount of internet connections, and redundant power supplies.

In this review of Knownhost, we recommend Atlanta, Georgia, as the company’s most valuable datacenter. There are more plans available there, but any of the other two data centers in Washington and Amsterdam would do a great job too.

The security and access include a key card for entering the facility and secondary biometric authentication. All industry experts that work there are under video surveillance, while the video files are kept a minimum of 90 days in the Knownhost database.

Test Downloads

There are test downloads available for customers for all datacenters. This is very useful and worth the time if you plan to grow your business outside the US.

Uptime Guarantee

The Uptime of Knownhost is the average for the industry. This means proven 99.9%. The cool thing about this web host, though, is that if their uptime goes below that standard percent, you will receive 10% credit for every 0.1% drop towards your monthly hosting bill.

In other words, the uptime you pay for is guaranteed, and in case something happens and the percentage drops, you will get a month of free hosting. Sounds good, huh? Well, don’t get too excited because they know their strengths. A drop under 99.9% of uptime rarely happens with Knownhost.

Like most high-end web hosting companies, Knownhost shows that it understands its average client’s concerns and gives him many reasons to like their approach to prices, service, and support. Their web hosting services are exceptional. But let’s continue with our known host review.

Automatic Backups

Free automatic backups are provided if you ever need to restore your website. Knownhost gladly preconfigures users’ backup. If you experience failure or corruption of the site, you can always use your automatic backup to continue with your operations as nothing has happened.

Money-Back Guarantee

As we already mentioned, dedicated server plans don’t have a money-back guarantee. However, the other Knownhost plans come with this guarantee. You can use this opportunity to try out their services, but only if you are a new user and want to run your site with Knownhost for the first time.

Customer Support

Knownhost users have access to a digital library filled with multiple manuals, useful information, and knowledgebase. Their customer service can be reached for technical problems, account questions, and more. There is a community forum that is also a source of huge volumes of information and facts known from experience. It’s organized by topics for a better navigating experience.

If that’s not enough for you, there is a KnowHost blog, which is also a wellspring of valuable guidance. If you are still considering whether to work with Knownnhost, you can discuss what’s bothering you with their customer support via pre-sale Live Chat or tickets.

Tech Support

Customers can reach out for Knownhost customer service 24/7 all year around. This happens with the ticketing system or email.

The company claims that they provide immediate response with a maximum of ten minutes delay after you hit Send. And our experience says it’s true. We had a problem with a server, and they didn’t ask us to pay for fixing it.

Support Team

They resolve problems in no time and sometimes give credit for the month to compensate for their client’s troubles. Who doesn’t love a web hosting provider that cares and supports its users?

Control Panels

Knownhost has the main cPanel/WHM on every plan. On VPS plans is available DirectAdmin. Softacolous is also one of their features, which serves for installing more than one (hundreds) of applications like WordPress, Magento, Joomla, and Drupal, with one click.

Summary

Knownhost managed VPS and managed dedicated server plans are an excellent choice for a high-performance host. On the other hand, they also offer cheaper WordPress, shared, and reseller plans. Overall, prices are affordable, considering what you get.

Their customer service is very responsive, and although there is no phone support, the ticketing system and the pre-sale Live Chat are well managed and succeed in making their user happy.

If you are still figuring out which decision is the best, know that Knownhost is one of the best out there.

They continue to evolve and grow, so it’s a matter of time to become even more popular and capable. Their mission is to assure that their user receives the highest level of service, and they are doing it well.

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