Hosting Reviews

Media Temple Reviews

Media Temple is a web hosting service provider based in the US. The firm has been in the web hosting business since 1998. Media temple offers multiple services such as shared hosting, managed WordPress hosting, VPS hosting (managed and unmanaged), managed AWS hosting, and dedicated servers. It is one of the most popular cloud hosting providers across the globe.

The platform started offering WordPress hosting in 2014. Since then, ever managed WordPress plan comes with automated core updates, intrusion protection, DDoS, backup along with restore facility for up to 30 days, cloning and site staging and options, and access to SSH/sFTP, Git WP-CLI, and PhpMyAdmin.

If you are someone who needs high traffic on your site, the platform provides Enterprise WordPress hosting via Amazon Cloud. You get multiple redundancy layers, spontaneous scaling, best DDoS protection, along with account manager to help you with major and minor issues.

At the moment, Media temple is handling over 1.5 million websites across 100 countries and meeting the demands of over a hundred thousand customers.

Additionally, Media temple also offers numerous products and services, such as domain registration. The platform has two servers located in the US to offer its services. Is Media temple the best platform to host your website? Let us find out in this Media temple review.

If you visit the website, you find that it offers ample information in an organized manner. The layout looks attractive and professional. However, the website is only available in English. All the media temple web hosting prices are displayed as USD, which might create difficulty for people from others when using the services offered by Media temple.

Features and Ease of Use

If you plan to use Media temple for your website, you might want to know some basic facts about the platform. So, here are the key features of the Media Temple.

Media Temple offers three plans for web hosting. These hosting plans are called Deluxe, Ultimate, and Maximum, and work via shared hosting. Each plan offers a limitless storage option, bandwidth allocation, and hosted websites. It also offers shared hosting plans.

The plans vary based on CPU, RAM, database, and FTP accounts allocated to the users. All these plans also provide:

  • cPanel control panel to control various aspects of your webpage, including design and layout.
  • Installatron, a feature that lets you get started quickly with the press of a button.
  • A guarantee of 99.9% uptime for your website.
  • Access to SSD storage and SSH network.
  • Each client is also offered 24×7 monitoring and DDoS protection.

Advantages of features offered by Media temple

Using the cPanel control panel, the user can manage the site without any difficulty. The control panel offers multiple built-in tools to handle most of the website management needs. As a result, a person doesn’t need to have in-depth knowledge of web management to handle a Media Temple website.

Installatron is a built-in feature of cPanel. It might not be as good as more modern installers such as Softaculous, but it offers easy installation without any worries. With the help of Installatron, you can install CMS applications like WordPress with the click of a button.

Having SSD storage increases the responsiveness of a webpage multiple times when compared to having HDD storage. Media temple offers SSD storage across all its plan. As a result, you get a stable, fast-loading, and fast responding website.

The 99.9% uptime guarantee offered by Media temple means that a customer using their VPS Hosting (DV and DV-Developer), Managed Hosting, and Dedicated Server plans can get up to a 20% refund as a credit every time their website is down for more than 20 minutes. A regular user can get up to a 5 percent refund if they face excessive downtime.

These are the advantages of the key features offered by Media temple. If you are looking for more features, you should opt for another platform to host your website.

Pricing

Everyone wants to get the best service for the money they pay. You also desire the best hosting plan for the money. Does Media Temple offer the best hosting plan for your money?

If you compare the prices set by Media temple, you will find that they are expensive compared to other platforms in the US and the global market. Multiple platforms let you start your website at a fraction of the price set by Media temple.

The plans offered by Media temple can be subscribed to in two ways, you can choose to pay per month or make an annual. The annual plan would help you save some money.

However, if you want to check if the platform is suitable for hosting your website, go with the monthly plan. It gives you the freedom to stop using the platform if you are not satisfied with the result, thanks to the platform’s 30-day money-back guarantee.

The 30-day money-back guarantee doesn’t require you to explain leaving Media temple.

One of the reasons people go with Media temple despite the higher prices is the knowledgebase available on the platform. You will get access to numerous articles and tutorials for various topics related to website creation and management.

Support

Customer service is another strong point for Media temple. A customer can get help 24×7 without any difficulty. It doesn’t matter whether you run a small company or a large one; the staff gives everyone equal importance. You can connect with customer support via live chat, email, and phone calls. Excellent support media temple services can be a boon for your company.

The platform offers CloudTech Priority Care on a subscription basis. This subscription allows you to get in touch with CloudTech engineers who can help you optimize the servers, install your web apps, secure your website, and other maintenance related work.

However, connecting with a support agent doesn’t always guarantee that your problem will be resolved instantly. Sometimes you might get connected to an agent who isn’t as responsive as another. This might lead to a lot of frustration.

Overall, the customer support response is great. However, the issue resolving ability needs to be improved. If you only need help on minor issues, then Media temple is a great hosting provider. Still, don’t expect them to help you with all the problems right away.

Pros and Cons

Have a look at some of the pros and cons of Media Temple to help you decide if Media temple web hosting is the right option for you or not.

Pros

  • Reliability: Media temple has an innovative grid hosting platform. As a result, it can handle traffic spikes with minimal downtime, as expected from a popular web host.
  • Top-notch Support: According to most user reviews, the support staff helped them resolve their issues within a matter of minutes. The experts from different fields related to web development are available for web chats and live chat phone calls, and the platform offers numerous tutorials for creating and hosting websites.
  • Scalability: Media temple provides scalability, allowing small business owners to start their basic websites and go for bigger and better websites as their business grows without any worries about downtime or making big changes to the website.

Cons

  • Expensive: The overall subscription to Media temple is expensive, especially the hosting plans. If you want to connect with the expert customer service reps for sidekick walkthroughs, you need to pay extra for plans media temple.
  • Need for Better Support Team: At times, you might get connected to a support agent who isn’t an expert and might not be able to resolve your issues quickly and effectively.

Final Thoughts

Now that you have gone through this web hosting review, you might want to know if this is the right platform to host your small business site.

If you don’t mind spending money to get additional hosting services for ease of use, the platform is perfect for you, especially if you are looking for VPS hosting plans. You get dedicated hosting with quick data transfers, access to expert opinion, and quick support with a fast content delivery network.

Multiple reviews praise the platform for the advantages it offers. At the same time, you will find hosting reviews that tell you how expensive it is and why you should opt for a different web hosting company for a more affordable and equally good experience.

At last, it comes down to your requirements and preferences; reviews such as these will only help you understand the hosting solutions better. So, choose Media temple or other hosting solutions after doing proper research on your end as well.

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