Arvixe Web Hosting Review

Arvixe is not super special in any way. It has the regular features you will need to get started and build a proper website for your small business. The Live Chat support is decent, prices are reasonable, and don’t change too often like other hosting companies.

If you want a refund, your request will be honored, and you will get your money back as soon as possible without making a fuss about it on their end. As a slightly better alternative, we suggest checking out the less pricey Hostinger and seeing what they can offer you.

Overview

Can Arvixe Live Up to Its Claims?

This is a small hosting company that would struggle a lot if it tries to surpass big names in the industry like Hostinger. Things usually don’t work in favor of the smaller business, or at least they don’t until it grows and develops through the years.

The best advantage of huge brands is that they can offer better pricing for a somewhat similar configuration.

Arvixe is a USA-based web hosting provider founded back in 2003 in California. On their site, they claim to have won numerous awards for excellence and for being a fast-growing hosting company. Although we are not sure whether these statements are true, Arvixe offers an adequate number of hosting services.

This provider covers the regular shared hosting (Linux and Windows hosting), dedicated server packages, and VPS hosting. Everything you need to set up your new website is provided, gathered for your convenience. They offer a 45-day money-back guarantee, which is better than what most companies offer.

Recently, Endurance International Group (EIG) acquired Arvixe. EIG stays behind SiteBuilder and Bluehost as well. Sadly, we stumbled upon reviews that show these names have been lowering in rank since the new owners started making the decisions.

On their website, Arvixe states boldly that they offer outstanding reliability, high-quality services, and last but not least, affordability. Arvixe offers a lot according to what they say, but there is always one last factor. Is it really perfect for your needs and service requirements?

Before we did this review, our team had spent quite some time trying to figure out the pros and cons, as well as any details about Arvixe hosting. Let’s cut right to the chase and see for yourself what is our honest opinion on their services.

Features 4.5/5

Something for Everyone

Arvixe does offer a lot for its users. It does daily backups, free website migrations, and many features to secure your email. Unfortunately, a Cloudflare CDN is not in their plans at all. Free SSL certificate is not included, except in the VPS or their BusinessClass line of services.

Decent Uptime Guarantee

Arvixe hosting provides a guaranteed 99.9% uptime, which is the industry’s average percent. If anything happens and they don’t live up to the promised uptime, you would get compensation of a month free of hosting fees.

Developer Features

Some of the developers’ features that this host includes are the basic support for PHP, MySQL databases, and phpMyAdmin. The latter is a tool designed to handle the administration of MySQL. What’s more? It offers Python language, Ruby on Rails, Git, and Cron jobs.

If you are unfamiliar with Cron jobs, it is a program that schedules commands at a precisely chosen time. Git, on the other hand, tracks the changes in your files.

Honestly, you have to pay attention to which software version you work with because sometimes they don’t display it, and a lot of them are pretty old. We’ll give you an example with PHP 5, and the latest version nowadays is PHP 7.4.

One-Stop-Shop

If you are a beginner, you will find many features that would be useful. You can create your website however you desire without any experience or IT skills. Packages are filled with the fundamentals – control panel, SiteBuilder, and Softaculous. All of them are spot on the best basic features for a complete newbie.

Comprehensive Plans

The Superior Web Hosting plan starts from $8.47 per month. It has unmetered disk space, subdomains, bandwidth, a free domain name, and eight accounts as much as your heart desires. We like their policy because you can host up to six domains, even if you pay for the cheapest plan.

Ease of use

Create an Account

Arvixe web hosting interface to create an account is pretty straightforward. It’s easy to do it, and together with the payment steps, it will take you less than ten minutes.

There are no bugs or glitches to be found, although it’s quite understandable since there are no fancy pages or anything special. The SSL certificate can be costly, but it’s still an option for an add-on, which is great.

Connect a Domain and Install WordPress

Our team decided that if we are going to make an Arvixe web hosting review, then we need to set up a site and connect to a domain. It was super easy and fast to start with a small WordPress site. It took less than ten minutes.

User-Friendly Software

You don’t have to be a web hosting expert to work with the control panel and Softaculous. These software options are well-known in the industry, and most website owners use them regularly without having to incorporate any coding skills. Overall, both tools are simple to use and intuitive even for someone who uses them for the first time.

Security Features

You don’t need to research any extras for your website security. Arvixe hosting offers many security features right from the start of your website journey.

Your site and email accounts will be protected with Firewall, Spam Blocker, DDoS Attack Response, Brute Force Detection, Nightly Security Updates, Manual Email Filtering, Spamhaus & SpamCop Checks. All mentioned features are included in the Basic plan as well.

E-commerce Hosting

With Arvixe, you can create an e-commerce store with their special Magento hosting plan. What the user get from this plan are scalable resources, unlimited space and bandwidth, 27/7 phone support, and Live Chat customer support. Arvixe has a paid trial period of 45 days. In case you don’t like their service you will get your money-back guarantee without being asked any questions.

Daily Backups

Arvixe web hosting provides automatic backups daily. This feature is usually paid or gives additional cost to the whole plan. However, be aware that Arvixe couldn’t be held accountable for retaining your backups. This is something you should do by yourself just to make sure everything is going to be in place if the worst-case scenario happens.

Performance 4.6/5

A Pleasant Surprise

Before working with this company, we saw many Arvixe web hosting reviews that complained of uptime and speed. Usually, Arvixe claims to provide 99.9 uptime, but according to some reviews, it is below 90%. We hoped this was not true and wanted to see from our experience.

After a thorough speed load test on the small WordPress website, the results left us in awe. The overall evaluation of the product was A+.

The US-based servers have the best results in Atlanta, New York, Dallas, San Francisco., and Montreal in Canada. What’s more, the score was also great in the majority of European locations.

We are making assumptions that Arvixe might have decided to improve their results after the flood of negative comments, and they did it. This is why feedback from your customers is always important Other than that, we don’t know why our test came up with a different outcome than the Arvixe review we had seen earlier.

If speed is your number one priority for your site, we advise you to get the 45-day money-back guarantee and run new tests on your own.

Support 3/5

One Main Channel

Arvixe doesn’t offer customer support through the phone, but the Live Chat is available 24/ 7. Other options are emails and support tickets. Sometimes instead of waiting for somebody else to fix your problems, you can try doing it yourself.

Referring to the substantial knowledge base is one way to do it. There is also a discussion forum, but it’s not used by many users.

Email Support

So we tested how fast we would get a response from the email customer support. We asked a basic question regarding the uptime. I didn’t receive any information from them, although I waited patiently for a couple of days. Usually, it would take hours or a maximum of a day to get a response. The worst is that Arvixe customer support didn’t even bother answering my question.

Live Chat

Live Chat is probably the only option to make contact with customer service. Their agents usually pick up instantly and politely try to help you with everything they have. Again, I asked basic questions about the hosting plans, VPS hosting, and SSL certificates. I never stumbled upon an agent that was not capable of helping me.

Support Ticket

This option for customer service is buggy. I wasn’t able to use it all.

Pricing 4/5

Although Arvixe wants to be known as an affordable web host, we don’t see pricing that is much lower than the average. Their prices can even be considered slightly higher than other web hosting providers in the industry.

The benefits come when using their services for a yearly plan. Only then you can get the best prices.

Sure, a free domain is a fantastic feature that is in every plan of theirs, but Arvixe might want to lower the price tag if they want to win more users with this marketing strategy. The payment method is through a credit card or Paypal.

Cancellations & Refunds

As we already mentioned, Arvixe hosting offers a 45-day money-back guarantee. The given time is enough to test all the features and see how your website will perform.

To cancel, log into your dashboard and click on Applicable service. Then select Request Cancellation, complete the form that is popping up, and your account is canceled in no time.

It’s made to be easy, but issues can’t be predicted sometimes. If this happens, connect to the customer service through the Live Chat, and they will assist you. They say the transaction happens in five to seven business days, but we got the money in our bank account the next day.

How much does Arvixe hosting cost?

Arvixe has around ten hosting plans, which start from $8 and can go up to $46. If you are just starting with web hosting services and want to try Arvixe, we recommend you go with the cheapest plan at first and upgrade whenever and if you are ready. Since this is a small company, usually, every customer matters. This is one of the advantages of this hosting provider.

Arvixe Web Hosting

Arvixe Reseller Hosting

Arvixe VPS Hosting

Arvixe Dedicated Server

Arvixe Cloud Hosting

Conclusion

Website builders that have multiple projects and years of experience might not find the hosting service of Arvixe rare, outstanding, and super affordable. For a complete beginner, it would do the job for sure.

One of our favorite tips to give is to try hosting options like this one which offers a trial period. This is the only way you can try and see what web host and hosting plan will suit your requirements.

Every host will provide you with some of the most used features for starting up your own website. If you own a small business that needs more online presence and you are on a hunt for the best hosting options for you, we hope that this Arvixe review helped you to make the right choice.

In conclusion, Arvixe is not something out of the ordinary. Still, it offers reasonable pricing per month with various hosting plans, a free domain name, daily backups, and decent customer service, which responds 24/5 through Live Chat.

Check our suggestions for the Best Web Hosting in 2023